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Terms & Conditions

Last Updated: January 2025

1. Acceptance of Terms

Welcome to Sharma Motors. By accessing, browsing, or using this website or purchasing our products and services (vehicles, parts, servicing, and related automotive offerings), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and all applicable laws. If you do not agree with any of these terms, you are prohibited from using this website and our services.

Important: These terms constitute a legally binding agreement between you and Sharma Motors. Please read them carefully before making any order or payment.

2. Use of Website

2.1 License Grant

Permission is granted to temporarily use the materials on Sharma Motors's website for personal, non-commercial use only. You may not modify or copy the materials, use them for any commercial purpose, attempt to reverse engineer any software, remove copyright or other proprietary notations, or transfer or mirror the materials on any other server.

2.2 Account Registration

To access certain features (e.g. orders, wishlist), you may be required to create an account. You agree to provide accurate and complete information, maintain the security of your password, and accept responsibility for all activities under your account. You must notify us immediately of any unauthorized use.

3. Bookings, Fees, and Payments

3.1 Booking Information

We strive to provide accurate information about our vehicles, parts, and services. However, we do not warrant that descriptions, availability, or prices are always accurate, complete, or error-free. Details are subject to change based on availability and operational requirements.

3.2 Fees and Payments

All prices are displayed in Indian Rupees (₹) and are subject to change without prior notice. We reserve the right to modify rates, offer discounts, or change payment terms. Payments are processed through secure third-party gateways; we do not store your full payment card details.

3.3 Refunds and Cancellations

Cancellation and refund policies depend on the type of order or product. Generally, vehicle and service orders may be subject to a fee or non-refundable depending on the terms and timing. Any applicable policy will be communicated at the time of order or purchase.

4. Guest Conduct

Customers and users are expected to behave in a respectful and lawful manner. We reserve the right to refuse service, cancel orders, or take other appropriate action in case of misconduct, violation of policies, or breach of these terms.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Sharma Motors or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

6. Limitation of Liability

To the fullest extent permitted by law, Sharma Motors shall not be liable for any indirect, incidental, special, consequential, or punitive damages; loss of profits, data, or enjoyment; or damages resulting from use or inability to use the website or services, including but not limited to order errors, service interruptions, or third-party conduct.

7. Payment Terms and Billing

We accept various payment methods including credit/debit cards, net banking, UPI, and other digital options. You agree to provide accurate payment information and authorize us to charge the payment method you provide. All fees are in Indian Rupees; applicable taxes may be added as required by law.

8. Refund and Cancellation Policy

Refund eligibility depends on the specific product or service. Vehicle and service order cancellations may be subject to deadlines and fees. Refunds are generally not available for consumed services (e.g. completed servicing, used parts). Processing fees may be deducted where applicable. Refund requests must be submitted in writing; we will process eligible refunds in accordance with our policy.

9. Intellectual Property Rights

All content on this website is the property of Sharma Motors or its suppliers and is protected by Indian and international copyright laws. We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes only. You may not resell, mine data, or use the site for unauthorized commercial purposes.

10. Disclaimers

We strive to keep the website and services available but do not guarantee uninterrupted access. Information on the site may not always be complete or current. We are not responsible for third-party content or linked websites. Your use of the website and services is at your own risk.

11. Indemnification

You agree to indemnify and hold harmless Sharma Motors, its officers, directors, employees, and affiliates from any claims, liabilities, damages, or expenses arising from your use of the website or services, your violation of these Terms, or your violation of any rights of another or applicable laws.

12. Limitation of Liability

Our total liability to you for all claims arising from or related to the use of our website or services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim. Some jurisdictions do not allow limitation of liability; in such cases, our liability will be limited to the maximum extent permitted by law.

13. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, pandemics, government actions, or failures of internet or telecommunications services.

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.

15. Dispute Resolution

Before initiating any formal dispute process, you agree to contact us to attempt to resolve the dispute informally. If informal resolution is unsuccessful, disputes may be resolved through binding arbitration in accordance with applicable Indian law, conducted in Pune, Maharashtra, in the English language. You agree to resolve disputes on an individual basis and waive any right to participate in a class or representative proceeding.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

17. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices on our website, constitute the entire agreement between you and Sharma Motors regarding your use of the website and services, superseding all prior agreements and understandings.

18. Waiver and Assignment

Our failure to enforce any right or provision shall not constitute a waiver. Any waiver must be in writing. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms or our rights and obligations to a third party at any time without notice.

19. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the website. We may notify you of material changes by updating the "Last Updated" date, posting a notice, or sending an email. Your continued use of the website or services after changes constitutes acceptance of the modified terms.

20. Contact Information

For questions or concerns about these Terms & Conditions or our services, please contact us:

Email: info@sharmamotors.online

Phone: +91 74980 30966

Address: 8, Laxmi Road, Pune, Maharashtra 411002, India

We aim to respond to all inquiries as soon as possible.